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FAQ

Questions,answered plainly.

What buyers usually ask before working with a new manufacturer. If yours isn’t here, ask us directly.

Ordering

Minimums are set per style and depend on the fabric and decoration. Custom-dyed fabrics need higher quantities than stock colours. Tell us your quantity and we will confirm the minimum in your quote, before you commit to anything.

No. A tech pack speeds things up, but sketches, photos of a reference garment or a sample you send us are enough to begin. We can build the tech pack with you.

Yes. Private label is how we work by default. Your labels, tags and packaging carry your brand only, and your designs stay confidential.

Use the Request a Quote form or message us on WhatsApp with the product type, quantity, fabric preference, decoration and target delivery date. The more detail you share, the more precise the quote.

Production

Always. We make a sample for you to check fit, fabric and finish. Bulk starts only after you approve a pre-production sample, which becomes the reference for quality control.

Yes, sampling is charged because each sample is made individually to your specification. The cost is quoted in advance and depends on the garment and decoration.

It depends on the garment, fabric, decoration and quantity. We give you a written timeline for sampling and bulk with your quote, and keep you updated at each stage.

Yes. Send a Pantone reference or a physical swatch. We submit lab dips for your approval before fabric is dyed for bulk.

Screen printing, puff print, DTG, DTF, full sublimation, flat and 3D embroidery, chenille, appliqué, woven badges and heat transfers. We recommend the right method for your fabric and artwork.

Shipping & payment

We ship worldwide and work mostly with buyers in the USA, Canada, the United Kingdom, Europe and Australia, by air or sea freight.

Typically a deposit to begin production and the balance before dispatch. Exact terms are confirmed in writing in your order confirmation.

That depends on the agreed Incoterms. On most terms duties and taxes in the destination country are the buyer's responsibility. We state this clearly in every quote.

Start a project

Still have a question?Just ask.

Send us your idea, tech pack or reference sample. We’ll come back with questions, a sampling plan and a clear written quote.

Or email rexowearr@gmail.com